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Use case scenario

An operator wants to assign a temporary card.

This article describes how an operator assigns a temporary card in Smart ID Identity Manager. Read more here: Smart ID Workforce use cases

The Assign temporary card use case is default enabled to run on an unassigned temporary card. To enable it for a user instead, see below. One active temporary card per user is allowed by default. For information about how to change this, see Temporary cards - Manage option to allow multiple active temporary cards.


For the default scenario, when the process is run on the temporary card:

  • The card(s) need to be in state "requested"

For the optional scenario, when the process is run on the user:

  • The user (that shall have the temporary card) must be in state "active"
  1. Log in to Identity Manager Admin with your admin user.
  2. Go to Home > Identities.
  3. Select and edit User.
  4. Select the Active tab.
  5. In Additional Commands, click New (the pen symbol) to add a row.
  6. In Additional Commands, select Assign temporary card to add it to the Process list.
  7. Click Save.

Step-by-step instruction for the operator

  1. Log in to Identity Manager Operator with your user account.

Default scenario

  1. In the SEARCH page, select Temporary card in the drop-down list. 
  2. Select state Unassigned in the Status drop-down list, and click Search. A list of cards with state unassigned appears.

  3. Select the card you want to assign and click Assign temporary card.

    To cancel the process, see "Cancel the process" below.

  4. Search for and select the user.
  5. Click Next to finish. The card will now be in state assigned. 

Optional scenario

  1. In the Quick search drop-down list, select User and search for the user that shall have the temporary card. 
  2. Click Assign temporary card.

    To cancel the process, see "Cancel the process" below. 

  3. Click Search temporary card and select the card you want to assign. Card data and user data is shown. 
  4. Click Next to assign the temporary card to the user. The card will now be in the state assigned.

    Depending on the configuration, there can be options added to the use case, see "Options" below.

To cancel the process:

  • Click Cancel to close the process.
  • Click Next to proceed with the process.

Use case details

Use case descriptionAs an operator I want to assign a temporary card to a user
  • A temporary card is assigned to a user
  • End state for the card = "assigned"
Symbolic name


Process name

Assign temporary card


Identity Manager Operator

Process start

Default scenario:
Search>Temporary card >Assign temporary card 

Optional scenario:
On user profile>User>Assign temporary card 


The options are configured by the administrator via a script in Identity Manager Admin and can be used by the operator and self-service user.

The script already exists with default values, so you only need to change the values as needed, not create the script.

Option: Allow multiple active temporary cards

Option: Decide how long the temporary card shall be valid

Option: Provide PIN information

Option: Set PIN length

Option: Set PUK length

Option: Encode the temporary card

Option: Select certificates to be issued

This option is only valid if the option to encode the temporary card is true.

Related information