Use case scenario
An operator wants to deactivate an active mobile ID for a user.
This article describes how an operator deactivates an active mobile ID for a user in the Mobile ID package Smart ID Identity Manager. The Deactivate Mobile ID use case is called automatically if a user gets deactivated, reactivated or locked. See, for example, Deactivate user. But it can be also used to just set the mobile ID to inactive.
This use case is disabled by default.
Prerequisites
Prerequisites
- The mobile ID is in state "active"
Enable the Deactivate Mobile ID use case
- Log in to Identity Manager Admin with your admin user.
- Go to Home > Cards.
- Select and edit Mobile ID.
- Select the Active tab.
- In Additional Commands, click New (the pen symbol) to add a row.
- In Additional Commands, select Deactivate Mobile ID to add it to the Process list.
- Click Save.
Step-by-step instruction for the operator
Log in to Identity Manager Operator
- Log in to Identity Manager Operator with your user account.
Deactivate mobile ID
- In the Quick search drop-down list, select Mobile ID.
- Select Mobile ID from the drop-down list and search for and select an active mobile ID.
- Click Deactivate Mobile ID under "What do you want to do".
Click Next to deactivate the mobile ID.
Use case details
Overview and technical details
| Use case description | As an operator I want to deactivate an active mobile ID |
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| Outcome | - End state for the mobile ID = "inactive"
- End state for the certificates in Identity Manager = "on hold"
- End state for the certificates in CA = "certificatehold"
|
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| Symbolic name | MobileIDProcDeactivate |
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| Process name | Deactivate mobile ID |
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| Component | Identity Manager Operator |
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| Required mobile ID state | Active |
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| Process start | On the mobile ID object > Deactivate mobile ID |
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Options
There are no options for this use case.
