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This article describes how an operator deactivates a card for a user in the Cards package in Smart ID Identity Manager. (The card cannot be used.)
Select the card that you want to deactivate. The card data and user data is shown.
Click Deactivate card.
To cancel the process, see "Cancel the process" below.
Click Next to deactivate the card.
Depending on the configuration, there can be options added to the use case, se "Options" below.
To cancel the process:
Identity Manager Operator
On the card object > Deactivate card
The options are configured by the administrator via a script in Identity Manager Admin and can be used by the operator and self-service user.
The script already exists with default values, so you only need to change the values as needed, not create the script.
Option: Add an approval step
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