Nexus' software components have new names:

Nexus PRIME -> Smart ID Identity Manager
Nexus Certificate Manager -> Smart ID Certificate Manager
Nexus Hybrid Access Gateway -> Smart ID Digital Access component
Nexus Personal -> Smart ID clients

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This article describes how an operator deactivates an active virtual smart card for a user in Smart ID Identity Manager. The Deactivate virtual smart card use case is called automatically if a user gets deactivated, reactivated or locked. See, for example, Deactivate user. But it can be also used to just set the virtual smart card to inactive.

This use case is disabled by default. To enable it, see Enable the Deactivate virtual smart card use case.

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  • The virtual smart card is in state "active"

Step-by-step instruction for the operator

  1. Log in to Identity Manager Operator with your user account.
  1. In the Quick search drop-down list, select Virtual smart card
  2. Select Virtual smart card from the drop-down list and search for and select an active virtual smart card.
  3. Click Deactivate virtual smart card under "What do you want to do".
  4. Click Next to deactivate the virtual smart card.

Use case details

Use case descriptionAs an operator I want to deactivate an active virtual smart card
  • End state for virtual smart card = "inactive"
  • End state for the certificates in Identity Manager = "on hold"
  • End state for the certificates in CA = "certificatehold"
Symbolic name


Process name

Deactivate virtual smart card


Identity Manager Operator

Required virtual smart card state


Process start

On the virtual smart card object > Deactivate virtual smart card


There are no options for this use case.

Use case scenarios

  • An operator wants to deactivate an active virtual smart card for a user

Related information