The Reactivate virtual smart card use case in Smart ID is disabled by default. To enable the use case:
- Log in to Identity Manager Admin with your admin user.
- Go to Home > Cards.
- Select and edit Virtual smart card.
- Select the Active tab.
- In Additional Commands, click New (the pen symbol) to add a row.
- In Additional Commands, select Reactivate virtual smart card to add it to the Process list.
- Click Save.