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Nexus PRIME -> Smart ID Identity Manager
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Nexus Personal -> Smart ID clients

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This article describes how to install Smart ID Desktop App (Personal Desktop App).

No administrative rights are necessary to install Smart ID Desktop App, and the app does not affect the Windows Registry.


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Prerequisites

 Prerequisites

Install Smart ID Desktop App

 Install Personal Desktop App

Smart ID Desktop App can be installed in two ways:

From Microsoft Store

  1. Go to https://www.microsoft.com/store/apps/9P7MDNFPMMDG

From Nexus Support portal

  1. Download the Smart ID Desktop App installation from Nexus Support portal.

  2. Run the file Personal Desktop App-<version>.msi.

Uninstall Smart ID Desktop App

 Uninstall Smart ID Desktop App

To uninstall Smart ID Desktop App:

  1. Enter the command 

    msiexec /i file.msi UNINSTALL=true

Upgrade Smart ID Desktop App

 Upgrade Personal Desktop App

When you upgrade Smart ID Desktop App, all the metadata, including any existing profiles, are preserved.

Smart ID Desktop App can be upgraded in two ways:

From Microsoft Store

  1. Open Microsoft Store.
  2. Click ... (See more).
  3. Select Downloads and update.

From Nexus Support portal

  1. Download the Smart ID Desktop App installation from Nexus Support portal.

  2. Run the file Personal Desktop App-<version>.msi.

Troubleshooting

 Log files location

You find the log files here:

  1. Open the Event Viewer in Windows.
  2. Go to Applications and Service Logs > Microsoft > Windows > AppXDeployment-Server.
  3. There you find Microsoft-Windows-AppXDeploymentServer/Operational which contains the events.

This article is valid from Smart ID Desktop App 1.4. 

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