Visit Nexus to get an overview of Nexus' solutions, read customer cases, access the latest news, and more.

This article describes how to install the software for Nexus Service Station.

Expand/Collapse All


  • A valid license file for Nexus Service Station is required to run the application.
  • Administrator privileges is needed to install the software for Nexus Service Station.
  • Hardware requirements, see Hardware specification
  • Software requirements:
    • Microsoft Windows 10
    • SiteKiosk Windows 9.6 Basic
    • Microsoft .NET Framework 4.6.2 (bundled with the installer, requires internet access to download)
    • Microsoft Visual C++ 2012 Redistributable (bundled with the installer)
  • If smart card capabilities and/or SITHS workflow are used, the Nexus Personal Security Client must be installed
  • If card re-write functionality is used, Card SDK must be installed.

Step-by-step instruction 

The installation of Nexus Service Station software is handled by the Nexus Service Station Installer.exe, distributed by Nexus .

  1. Double click on the .exe file or run Nexus Service Station Installer.exe from the command line.
  2. Read and accept the License Agreement.
  3. Click Install and log on with administrator privileges if necessary.

    Nexus Service Station requires a license to run. For more information, see Licensing for Nexus Service Station.

  4. Once the setup is complete, click Finish to close the installer.
  • The software is installed in the folder …\Program Files (x86)\Nexus\Nexus Service Station\ along with its dependencies.
  • The shortcut Nexus Service Station, used to start the Nexus Service Station application, is installed under Windows Start Menu.
  • If there is an existing configuration of Nexus Service Station, the following files will not be affected by an installation:
    • the main configuration file for the application
    • the license file
    • all user style and text content files

Additional software might be required for certain configurations.

Nexus Personal Security Client

If smart card capabilities and/or SITHS workflow is used, Nexus Personal Security Client must be installed.

  1. Install Nexus Personal Security Client (also known as Personal Desktop). See Nexus Personal Desktop for instructions.
  2. Make sure to install the certificates in the windows store. Insert a card and select to install Root CA. Click Accept to install the certificate.

Nexus Card SDK

If card re-write functionality is used, Card SDK must be installed.

  1. Install Nexus Card SDK, see Install Card SDK.

SiteKiosk is a lockdown software that allows pre-configured applications to run while blocking access to the OS and other applications installed on the machine.

  1. Download the SiteKiosk software from
  2. Install the software using the self-explaining wizard.
  • It is not necessary to install remote desktop assistance.
  • Sitekiosk will run as a restricted user. Make sure this user has privileges to tune the software. Especially have read/write privileges to store images and signatures.
  • Reboot the computer after installing SiteKiosk in order for the blocking of CTRL+ALT+DEL to be activated.
  • SiteKiosk will give recommendations on computer settings when first opened, review that list and make sure all recommendations are follow (marked in green). 
  1. Go to the Password menu.
  2. Set Exit SiteKiosk custom key combination to “CTRL+Shift+Backspace".
  3. Set a strong password.
  4. Make sure that the Automatically exit SiteKiosk after idle time of is unchecked.

  1. Go to the Start page and browser menu.
  2. Select browser engine Internet Explorer.

  3. Select Desktop Startpage.

  4. Click Customize.
    1. Under Icons:
      1. Change Width and Height of the Icons to 48x48.
    2. Under Desktop:
      1. Change the Desktop background image to an image that suits the current branding.
      2. Change the Copyright info text to “Nexus Service Station”.
    3. Under Display:
      1. Make sure One click icons is checked.
      2. All other checkboxes should be unchecked.
  5. Click Advanced:
    1. Make sure all checkboxes are unchecked.
    2. Change Maximum number of additional open browser windows to “None”.
  1. Go to the Screensaver menu.
  2. To deactivate the screensaver, open the SiteKiosk configuration file (…\SiteKiosk\Config\YourConfig.skcfg) with an editor (as administrator).
  3. Look for <screensaver enabled="true">.
  4. Change it to false.

Nexus Service Station

  1. Go to the Applications menu.
  2. Click Add.
  3. Set Title to “Nexus Service Station”.
  4. Set Command line to the full path of the installed executable of Nexus Service Station.
  5. Check Start application automatically.

Other applications

All other used software needs to be installed and allowed in the SiteKiosk Applications menu.

  • Nexus Personal Security Client software must be installed and allowed in the SiteKiosk Applications menu when smart card capabilities are used, for example, when using SITHS configuration.
  • Make sure that Nexus Personal Security Client is the first in the list of applications, or make sure Nexus Personal Security Client is minimized at every re-start of the machine or else auto focus for PIN will not work.
  • If Nexus Personal Security Client is installed, verify that there is no other crypto provider installed.

  • When using card printing and/or card encoding capabilities, Card SDK must be allowed in the Applications menu.