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Use cases


 Use case: Person needs new card

Standard workflow


Actor

Action

OptionPhysical IDDigital ID
1PersonContacts Card administrator and asks for a new card.In USSP: Self-service user clicks Request card.


2

Registration officer

In PRIME Explorer, browses for person and clicks Produce card.

3ApproverApproves the card production.No approval.

4

PRIME

Generates a card object with card number, PIN, and PUK.

-

5

Registration officer or Card production administrator

Selects if this card is for single or mass production.

  • If mass production, then a separate mass production process starts. See separate workflow.
-

6

CA

Issues a certificate. The certificate is stored in PRIME and on the card.

-

7

Registration officer or Card production administrator

Produces the card, verifies the production status.

  • If the production fails, option to try again or cancel the production.
-

BPMN process

PcmProcUSSPEmployeeCardWithApproval

Technical references

OptionPhysical IDDigital ID
Employee card with approval in USSPCCProcUSSPEmployeeCardWithApproval

PcmProcUSSPEmployeeCardWithApproval (see image)

Employee card without approval in USSPCCProcUSSPEmployeeCardWithoutApproval

PcmProcUSSPEmployeeCardWithoutApproval

Employee card with approvalCCProcEmployeeCardWithApprovalPcmProcEmployeeCardWithApproval
Employee card without approvalCCProcEmployeeCardWithoutApprovalPcmProcEmployeeCardWithoutApproval
Contractor card with approvalCCProcContractorCardWithApprovalPcmProcContractorCardWithApproval
Contractor card without approvalCCProcContractorCardWithoutApprovalPcmProcContractorCardWithoutApproval
Visitor card with approvalCCProcVisitorCardWithApprovalPcmProcVisitorCardWithApproval
Visitor card without approvalCCProcVisitorCardWithoutApprovalPcmProcVisitorCardWithoutApproval


 Use case: Mass produce employee or external cards

Standard workflow


Actor

Action

OptionPhysical IDDigital ID

1

Card production administrator

In PRIME Explorer: starts the process for batch card production.

-

2

PRIME

Generates a production order. Checks for each card, if the card is ready to produce.

  • If not, then this card is skipped.
-

3CAIssues a certificate. The certificate is stored in PRIME and on the card.-

4Card production administrator

Produces card and verifies the result.

  • If the production fails, PRIME aborts the workflow.
-

5Card production administratorSelects if the order is complete, or if there are more cards to produce.-

6PRIME

If the order is complete, the workflow ends.

  • If not complete, PRIME repeats the workflow from step 2.
-

BPMN process

PcmProcMassProductionEmployeeCard

Technical references

OptionPhysical IDDigital ID
Employee card

CCProcMassProductionEmployeeCard

PcmProcMassProductionEmployeeCard (see image)

Contractor card

CCProcMassProductionContractorCard

PcmProcMassProductionContractorCard

Visitor card

CCProcMassProductionVisitorCard

PcmProcMassProductionVisitorCard

Non personal visitor card

CCProcMassProductionVisitorNonPersonalCard

PcmProcMassProductionVisitorNonPersonalCard

Non personal card

CCProcMassProductionNonPersonalCard

PcmProcMassProductionNonPersonalCard

 Use case: Activate employee or external card

If a signature pad is used, there is an option in the workflow to let the person give their signature when picking up the card.

Standard workflow


Actor

ActionOptionPhysical IDDigital ID
1PersonReceives the card.-

2

Issuing authority or Registration officer

In PRIME Explorer: browses for the person and selects Activate card.

In USSP: Self-service user selects Activate card.

3

PRIME

Changes card state to Active.

Before the card being activated, the person signs on a signature pad, to confirm fetching the card.

4PRIMESends activation mail to the person including PIN and PUK.A PIN information letter is printed and handed to the person.

5

PRIME

Exports the card data to the PACS.


BPMN process

PcmProcActivateEmployeeCard

Technical references

OptionPhysical IDDigital ID
Activate employee cardCCProcActivateEmployeeCard

PcmProcActivateEmployeeCard (see image)

Activate contractor cardCCProcActivateContractorCardPcmProcActivateContractorCard
Activate visitor cardCCProcActivateVisitorCard

PcmProcActivateVisitorCard