This article describes how an operator locks a card for a user in the Cards package in Smart ID Identity Manager.

Prerequisites

Step-by-step instruction for the operator

Go to the SEARCH page.
Select Card from the drop-down menu and click Search.
Select the card that you want to lock. The card data and user data is shown.
Click Lock card.
To cancel the process, see "Cancel the process" below.
Click Next to lock the card.
Depending on the configuration, there can be options added to the use case, se "Options" below.

To cancel the process:

Use case description	As an operator I want to lock a card
Outcome	End state for active/inactive cards = "locked" End state for active/inactive certificates = "revoked"
Symbolic name	CardsProcLock
Process name	Lock card
Component	Identity Manager Operator
Required card state	Inactive and Active
Process start	On the card object > Lock card

The options are configured by the administrator via a script in Identity Manager Admin and can be used by the operator and self-service user.

The script already exists with default values, so you only need to change the values as needed, not create the script.

Option: Add an approval step