Nexus' software components have new names:

Nexus PRIME -> Smart ID Identity Manager
Nexus Certificate Manager -> Smart ID Certificate Manager
Nexus Hybrid Access Gateway -> Smart ID Digital Access component
Nexus Personal -> Smart ID clients

Go to Nexus homepage for overviews of Nexus' solutions, customer cases, news and more.

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1. How and why does Nexus collect personal information

Nexus GO Cards is a service that provides Nexus partners and customers with products for identification and access control via the order portal. The products that are available in the order portal are Nexus standard products as well as personalized products. Personal information, such as name, photo and personal identity number, is collected to produce a personalized product. The data is also used to access the service and to receive information.

2. What personal information does Nexus collect

Data to access the service, receive information, and/or to produce authenticators for identification and access control includes information such as first name, surname, personal identity number/social security number, personal photo, employee number, email address, home address, gender, nationality, phone number, title, etc. The partner/customer decides the character of the data used to produce the authenticators and Nexus handles the data in accordance with their instructions.

Nexus will not use the collected data for any other purpose than to produce authenticators upon request by Nexus partner and customer companies and provide the user access to the service.

3. How does Nexus use the personal information

The data enables Nexus to produce authenticators to the partners and customers. Authenticators such as photo ID-cards, access cards, chip cards. The data is also used to access the service and to receive information.

4. How does Nexus secure the personal information

See heading Security in GDPR statement for Nexus GO Cards.

5. How can you as a user control any aspects of this

See heading Removal in GDPR statement for Nexus GO Cards

6. List of third parties with access to the information

See a list of approved sub-processors.

7. Data protection officer

Nexus has an appointed data protection officer, to ensure that the Data is processed lawfully, fairly and in a transparent manner. Send an email to for more information. 

8. Amendments 

We reserve the right to amend this Policy from time to time. Information of any such amendment will be posted on Nexus GO.

9. Contact information

If you have any questions, do not hesitate to contact us