Nexus' software components have new names:

Nexus PRIME -> Smart ID Identity Manager
Nexus Certificate Manager -> Smart ID Certificate Manager
Nexus Hybrid Access Gateway -> Smart ID Digital Access component
Nexus Personal -> Smart ID clients

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This article describes how an operator reactivates an inactive mobile ID for a user in the Mobile ID package in Smart ID Identity Manager. The Reactivate Mobile ID use case is called automatically if a user gets reactivated. See, for example, Reactivate user. But it can be also used to just set the mobile ID to active.

This use case is disabled by default. To enable it, see Enable the Reactivate virtual smart card use case.

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  • The mobile ID is in state "inactive"

Step-by-step instruction for the operator

  1. Log in to Identity Manager Operator with your user account.
  1. In the Quick search drop-down list, select Mobile ID.
  2. Select Mobile ID from the drop-down list and search for and select an inactive mobile ID.
  3. Click Reactivate Mobile ID under "What do you want to do".
  4. Click Next to reactivate the mobile ID.

Use case details

Use case descriptionAs an operator I want to reactivate an inactive mobile ID
  • End state for the mobile ID = "active"
  • End state for the certificates in Identity Manager = "valid"
  • End state for the certificates in CA = "valid"
Symbolic name


Process name

Reactivate mobile ID


Identity Manager Operator

Required mobile ID state


Process start

On the mobile ID object > Reactivate mobile ID


There are no options for this use case.

Use case scenarios

  • An operator wants to reactivate an inactive mobile ID for a user

Related information