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Nexus' software components have new names:

Nexus PRIME -> Smart ID Identity Manager
Nexus Certificate Manager -> Smart ID Certificate Manager
Nexus Hybrid Access Gateway -> Smart ID Digital Access component
Nexus Personal -> Smart ID clients

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This article describes how an operator reactivates a card for a user in the Cards package in Smart ID Identity Manager. (The card is activated again.)

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Prerequisites

  • The card is deactivated
  • The user must be in state "active"

Step-by-step instruction for the operator

  1. Log in to Identity Manager Operator with your user account.
  1. Go to the SEARCH page.
  2. Select Card from the drop-down menu and click Search.

  3. Select the card that you want to reactivate. The card data and user data is shown

  4. Click Reactivate card.

    To cancel the process, see "Cancel the process" below.

    • Possible certificates will be reactivated.

  5. Click Next to reactivate the card.

    Depending on the configuration, there can be options added to the use case, se "Options" below.

To cancel the process:

  • Click Cancel to close the process.
  • Click Next to proceed with the process.

Use case details

Use case descriptionAs an operator I want to reactivate a card
Outcome
  • End state for inactive cards = "active"
  • End state for inactive/on-hold certificates = "valid"
Symbolic name

CardsProcReactivate

Process name

Reactivate card

Component

Identity Manager Operator

Required card state

Inactive

Process start

On the card object > Reactivate card

Options

The options are configured by the administrator via a script in Identity Manager Admin and can be used by the operator and self-service user.

The script already exists with default values, so you only need to change the values as needed, not create the script.

Option: Add an approval step

Option: Allow multiple active cards

Use case scenarios

  • An operator wants to reactivate a card for a user

Related information

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