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This article describes how an operator reactivates a user in Smart ID Identity Manager. Read more here: Smart ID Workforce use cases.
The user state and the related credentials are set to active.
If the user needs other roles than the default role, you can add them, see Edit roles.
. Search for the user that shall be reactivated. User data is shown in read-only mode.
To cancel the process, see "Cancel the process" below.
In the Reason drop-down list, select the reason for reactivation. The user's inactive related credentials gets active. See "Use case details" below.
Click Next to reactivate the user. The user will not be notified by email after the reactivation.
Depending on the configuration, there can be options added to the use case, see "Options" below.
To cancel the process:
As an operator I want to reactivate a user in Identity Manager
Identity Manager Operator
On the user profile>Reactivate user
The options are configured by the administrator via a script in Identity Manager Admin and can be used by the operator and self-service user.
The script already exists with default values, so you only need to change the values as needed, not create the script.
Option: Add an approval step
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