Nexus' software components have new names:

Nexus PRIME -> Smart ID Identity Manager
Nexus Certificate Manager -> Smart ID Certificate Manager
Nexus Hybrid Access Gateway -> Smart ID Digital Access component
Nexus Personal -> Smart ID clients

Go to Nexus homepage for overviews of Nexus' solutions, customer cases, news and more.

This article describes how an operator reactivates a virtual smart card for a user in Smart ID Identity Manager. The Reactivate virtual smart card use case is called automatically if a user gets reactivated or locked. See, for example, Reactivate user. But it can be also used to just reactivate the virtual smart card.

This use case is disabled by default. To enable it, see Enable the Reactivate virtual smart card use case.

Expand/Collapse All


  • The virtual smart card is in state "inactive"

Step-by-step instruction for the operator

  1. Log in to Identity Manager Operator with your user account.
  1. In the Quick search drop-down list, select Virtual smart card
  2. Select Virtual smart card from the drop-down list and search for and select an inactive virtual smart card.
  3. Click Reactivate virtual smart card under "What do you want to do".
  4. Click Next to reactivate the virtual smart card.

Use case details

Use case descriptionAs an operator I want to reactivate an inactive virtual smart card
  • End state for virtual smart card = "active"
  • End state for the certificates in Identity Manager = "on hold"
  • End state for the certificates in CA = "valid"
Symbolic name


Process name

Reactivate virtual smart card


Identity Manager Operator

Required virtual smart card state


Process start

On the virtual smart card object > Reactivate virtual smart card


There are no options for this use case.

Use case scenarios

  • An operator wants to reactivate a virtual smart card for a user

Related information