Nexus' software components have new names:

Nexus PRIME -> Smart ID Identity Manager
Nexus Certificate Manager -> Smart ID Certificate Manager
Nexus Hybrid Access Gateway -> Smart ID Digital Access component
Nexus Personal -> Smart ID clients

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Version: 3.10.13

Release Date: 2020-06-16


Smart ID Identity Manager (PRIME) 3.10.13 has been released today. 

For information on how to upgrade from PRIME 3.9 to 3.10, read this instruction: Upgrade from PRIME 3.9 to PRIME 3.10.

After the upgrade of PRIME, execute the database update scripts.

Corrected bugs

JIRA ticket noDescription

To remove an item of an Batch order after failed card production could lead to an error, depending on which item was removed. This has been fixed now.


Two issues where fixed in the Create PDF standard service task: Creation in general could lead to an error and resolving of secret fields did not work.


DataPoolBasedMapDataTypeConverter and UserPasswordCoreObjectAuthenticationService was throwing error messages in the log file without any need. The log level was changed for that messages from ERROR to DEBUG.


Removed stacktrace in the log file when CSV export fails.


For information on limitations, see Limitations for Identity Manager.


Contact Information

For information regarding support, training and other services in your area, please visit our website at


Nexus offers maintenance and support services for Nexus PRIME to customers and partners. For more information, please refer to the Nexus Technical Support at, or contact your local sales representative.