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Renew software token

When a software token is expiring, a person can renew it in Smart ID Self-Service. 

Standard workflow


ActorActionOption
1Identity Manager

On a configurable interval, Identity Manager runs the Expiry check, which finds all software tokens that will expire within the coming period.

For each affected user, the steps below are done.

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2Software token userReceives an email with instructions. Logs in to Smart ID Self-Service, clicks Open Tasks, and confirms or rejects the renewal.-
3CA

Issues new certificates.

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4Identity Manager

Generates and displays passphrases for the certificates in Open Tasks, and shows the software token in Certificates.

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5Software token userFor each software token, receives an email with the certificate attached in a PKCS#12 container and instructions on how to install the certificate locally.-



Technical references

  • PstmProcRenewSofttoken

Sub-process:

  • PstmSubProcRenewSofttokens
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