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Request or issue card - Physical ID

Standard workflow


Actor

Action

OptionPhysical IDDigital ID
1PersonContacts Card administrator and asks for a new card.In Smart ID Self-Service: Self-service user clicks Request card.


(tick) 

(tick) 

2

Registration officer

In Identity Manager, browses for person and clicks Produce card.

(tick) 

(tick) 

3ApproverApproves the card production.No approval.

(tick) 

(tick) 

4

Identity Manager

Generates a card object with card number, PIN, and PUK.

-

(tick) 

(tick) 

5

Registration officer or Card production administrator

Selects if this card is for single or mass production.

  • If mass production, then a separate mass production process starts. See separate workflow.


-

(tick) 

(tick) 

6

CA

Issues a certificate. The certificate is stored in Identity Manager and on the card.

-

(tick) 

7

Registration officer or Card production administrator

Produces the card, verifies the production status.

  • If the production fails, option to try again or cancel the production.


-

(tick) 

(tick) 

Technical references

OptionPhysical IDDigital ID
Employee card with approval in Smart ID Self-ServiceCCProcUSSPEmployeeCardWithApproval

PcmProcUSSPEmployeeCardWithApproval (see image)

Employee card without approval in Smart ID Self-ServiceCCProcUSSPEmployeeCardWithoutApproval

PcmProcUSSPEmployeeCardWithoutApproval

Employee card with approvalCCProcEmployeeCardWithApprovalPcmProcEmployeeCardWithApproval
Employee card without approvalCCProcEmployeeCardWithoutApprovalPcmProcEmployeeCardWithoutApproval
Contractor card with approvalCCProcContractorCardWithApprovalPcmProcContractorCardWithApproval
Contractor card without approvalCCProcContractorCardWithoutApprovalPcmProcContractorCardWithoutApproval
Visitor card with approvalCCProcVisitorCardWithApprovalPcmProcVisitorCardWithApproval
Visitor card without approvalCCProcVisitorCardWithoutApprovalPcmProcVisitorCardWithoutApproval
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