Roles vs use cases in Smart ID

This table shows the roles in Smart ID and the different use cases that the roles can do. Read more here: Smart ID Workforce use cases

See also Roles in Smart ID use cases.

The Approver role is part of the use case if the approval step is enabled in the scripts.

Roles vs use cases

Use case	Package	Operator	Self-service user	Approver	Mobile ID manager	Mobile ID self-service user	Virtual smart card manager	Virtual smart card self-service user
Create user	Users
Deactivate user	Users
Reactivate user	Users
Lock user	Users
Edit user	Users
Change password	Users
Reset password	Users
Edit roles	Users
Upload default roles	Users
Delete default roles	Users
Create default role manually	Users
Abort request	Users
Create reason	Users
Edit reason	Users
Delete reason	Users
Create identifier	Users
Edit identifier	Users
Delete identifier	Users
Edit photo (self-service user)	Users
Reset a forgotten password (self-service user)	Users
Change password (self-service user)	Users
Abort request (self-service user)	Users
Delete multiple users (batch order)	Users
Reset password for multiple users (batch order)	Users
Edit roles for multiple users (batch order)	Users
Request card	Cards
Issue card	Cards
Activate card	Cards
Edit card	Cards
Deactivate card	Cards
Reactivate card	Cards
Lock card	Cards
Unblock card remote	Cards
Unblock/change PIN for a card (self-service user)	Cards
Request multiple cards (batch order)	Cards
Issue multiple cards (batch order)	Cards
Supply mobile ID for a user	Mobile ID
Lock mobile ID for a user	Mobile ID
Get mobile ID (self-service user)	Mobile ID
Lock mobile ID (self-service user)	Mobile ID
Lock virtual smart card	Virtual smart card
Get virtual smart card (self-service user)	Virtual smart card
Lock virtual smart card (self-service user)	Virtual smart card
Change PIN for a virtual smart card (self-service user)	Virtual smart card
Abort temporary card	Temporary cards
Assign temporary card	Temporary cards
Extend temporary card	Temporary cards
Lock temporary card	Temporary cards
Request temporary cards	Temporary cards
Withdraw temporary card	Temporary cards
Issue multiple temporary cards (batch order)	Temporary cards