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Your Microsoft account can be protected with two-factor authentication (2FA). This means that you add an extra layer of security to your Microsoft account. For the second step, you can use Nexus Personal Mobile, which is an application for online 2FA. Once set up, you sign in to your Microsoft account with your password and a one-time password (OTP), sent to your mobile device.

Nexus Personal Mobile offers extra security compared to other mobile apps for online two-factor authentication, since you also authenticate yourself in Personal Mobile with a PIN code or your fingerprint before you receive the OTP.

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Prerequisites

 Prerequisites

A downloaded Personal Mobile application. See here for instructions.

Step-by-step instructions

Settings in your Microsoft account

 Set up your Microsoft account to use 2FA

Since you need to scan a QR code with your mobile device during the setup, do the settings from a computer or from an other mobile device than the one you will use for 2FA, once it has been set up.

  1. Log in to your Microsoft account at https://account.microsoft.com.
  2. Click Security and at the bottom of the page select Explore more security options to help keep your account secure.
  3. Turn on Two-step verification.
    For more information about how to set up two-factor authentication on your Microsoft account, go here: https://support.microsoft.com/en-us/help/12414/microsoft-account-identity-verification-apps-faq
  4. Under Identity verification apps, click Set up identity verification app.
  5. Select Other and click Next.
  6. A QR code is displayed. Continue to do settings in Personal Mobile.

Settings in Personal Mobile

 Create profile in Personal Mobile
  1. Start Personal Mobile on your mobile device. For more information about Personal Mobile, go here.
  2. In Personal Mobile, click the "profile" symbol.
  3. In Personal Mobile, click the +-sign.
  4. Scan the QR code from Microsoft.
  5. In Personal Mobile, click Activate.
  6. Choose PIN code during activation.
  7. Enable biometric security if your device supports it, for example, fingerprint.
  8. Click the security symbol (the "lock") in Personal Mobile.
  9. Enter your chosen PIN code or verify with the biometric sensor.
    An OTP (valid for 30 seconds) is shown in Personal Mobile.
  10. In your Microsoft account, enter the OTP.

Log in

 Log in to your Microsoft account with 2FA
  1. Log in to your Microsoft account with your username and password.
    The 2-step verification pop-up window is displayed.
  2. In Personal Mobile, click the "lock" symbol and, if needed, select the new account.
  3. Enter your chosen PIN code (from previous step) or verify with the biometric sensor.
    An OTP (valid for 30 seconds) is shown in Personal Mobile.
  4. In your Microsoft account, enter the OTP.