< To nexusgroup.com
This article describes how to set up virtual smart card management in Nexus PRIME, by integrating PRIME to Nexus Personal Desktop App and Nexus Personal Messaging.
The following prerequisites apply:
Popups must be allowed for the running PRIME server to be able to call the Personal Desktop App plugout URL. Most browsers block them by default and show a very subtle hint that a popup was blocked.
If the Personal Desktop App plugout URL is not called, check your browser's URL bar for any indication about blocked popups and add an exception.
To troubleshoot Personal Desktop App, consult the logfile. Here are some common errors and suggestions how to fix them:
Error: Virtual Smart Card creation failed! --> System.Exception: The target device has insufficient resources to complete the operation. (Exception from HRESULT: 0x80070142)
Solution: Remove some virtual smart cards and try again.
Error: Virtual Smart Card creation failed! --> System.Exception: The requested operation requires elevation. (Exception from HRESULT: 0x800702E4)
Solution: Make sure you follow the prerequisites listed above. Login as administrator and try again.
Error: Domain mismatch error message
Solution: Make sure you use HTTPS for PRIME and Hermod
Error: Personal Desktop App crashes
Solution: Update Windows
This article is valid from PRIME 3.9.
Nexus enables trusted identities for people, software and things in the physical and digital world.
Nexus GO is an online portal for easy access to Nexus services for physical and digital access.
2019 Technology Nexus Secured Business Solutions AB. All rights reserved. Read the Disclaimer. Terms & Conditions.