Download the Smart ID Mobile App and follow the instructions from your service provider to activate your mobile virtual smart card. 

See the video: 

Example: Activate Smart ID Mobile App with a QR code

1. Start Smart ID Mobile App on your mobile device. 
2. Click the QR code symbol on the bottom of the page. 
3. Scan the QR code. 
4. Select a PIN and enter it when prompted. 
5. If fingerprint or face recognition is available on your mobile device, choose to activate them or not.  
6. If you get the option, select a layout of your choice.
   Depending on the configuration, the layout might already be configured for you, and you don't get this choice. 

Enter your PIN or use the biometrics you have chosen to authenticate. 

See the video: 

If the mobile virtual smart card has a back side layout configured, then it is marked with an arrow symbol. 

To display the back side of a card: 

1. Start Smart ID Mobile App on your mobile device. 
2. On the virtual smart card, click on the arrow symbol on the bottom right.
3. Verify your identity with PIN or biometrics.
4. Swipe your finger over the display for proof of authenticity.

The PIN of a mobile virtual smart card can be changed at any time: 

1. Start Smart ID Mobile App on your mobile device. 
2. Click on the mobile virtual smart card for which you want to change the PIN. 
3. Click on Change PIN on the bottom of the page. 
4. Enter the new PIN.

For security reasons, the PIN is not stored anywhere, so there is no way to get it back. Instead, you must reactivate the mobile virtual smart cards for the connected services.