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This article describes how an operator withdraws a temporary card for a user in Smart ID Identity Manager. Read more here: Smart ID Workforce use cases

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  • The temporary card must be in state "assigned"

Step-by-step instruction for the operator

  1. Log in to Identity Manager Operator with your user account.
  1. In the SEARCH page, select Temporary card in the drop-down list. 
  2. Select state Assigned in the Status drop-down list, and click Search. A list of cards with state assigned appears.
  3. Select the card you want to withdraw and click Withdraw temporary card.

    To cancel the process, see "Cancel the process" below.

  4. Click Next to finish. The card will now be in the state unassigned.

To cancel the process:

  • Click Cancel to close the process.
  • Click Next to proceed with the process.

Use case details

Use case descriptionAs an operator I want to withdraw a temporary card for a user
  • A temporary card is withdrawn for a user
  • End state for the card = "unassigned"
  • End state for related certificates = "revoked"
Symbolic name


Process name

Withdraw temporary card


Identity Manager Operator

Process start

On temporary card profile>Withdraw temporary card


There are no options for this use case.

Use case scenarios

  • An operator wants to withdraw a temporary card for a user 

Related information