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This article describes how to install Smart ID Desktop App. The commands are issued on each individual computer.

No administrative rights are necessary to install Smart ID Desktop App, and the app does not affect the Windows Registry.


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Prerequisites

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titlePrerequisites

The below prerequisite is only for Windows 10 versions 1909 and older

Install Smart ID Desktop App

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titleInstall Smart ID Desktop App from Microsoft Store
  1. Go to https://www.microsoft.com/store/apps/9P7MDNFPMMDG and download the app.


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titleInstall Smart ID Desktop App from Nexus Support portal
  1. Download the Smart ID Desktop App installation from Nexus Support portal.
  2. To install Smart ID Desktop App:

    1. Run the file Smart ID Desktop App-<version>.msi
      OR

    2. enter the command:

      Code Block
      titleInstall Smart ID Desktop App
      msiexec.exe /i Smart ID Desktop App-<version>.msi [allowcreatevsc=true target=allusers]


      Note

      If you shall use the optional parameters you have to run the command as admin


The optional parameters to the msiexec installation are described below.  

ParameterDescription
allowcreatevsc=true

With this option, the administrator gives permanent consent to enable VSC creation.

The consent allows Smart ID Desktop App to carry the whole VSC creation process itself. There is no longer a need to use the FreeTPM option.

target=allusersWith this option, the administrator gives consent to provision Smart ID Desktop App on the whole machine and accessible for each user (upon next log in).


Uninstall Smart ID Desktop App

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titleUninstall Smart ID Desktop App
  1. To uninstall Smart ID Desktop App enter the command:

    Code Block
    msiexec /i Smart ID Desktop App-<version>.msi [target=allusers] UNINSTALL=true


    Note

    If you shall use the optional parameter you have to run the command as admin


Upgrade Smart ID Desktop App

When you upgrade Smart ID Desktop App, all the metadata, including any existing profiles, are preserved.

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titleUpgrade Smart ID Desktop App from Microsoft Store
  1. Open Microsoft Store.
  2. Click ... (See more).
  3. Select Downloads and update.


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titleUpgrade Smart ID Desktop App from Nexus Support portal
  1. Download the Smart ID Desktop App installation from Nexus Support portal.

  2. Run the file Smart ID Desktop App-<version>.msi.

Troubleshooting

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titleLog files location

You find the log files here:

  1. Open the Event Viewer in Windows.
  2. Go to Applications and Service Logs > Microsoft > Windows > AppXDeployment-Server.
  3. There you find Microsoft-Windows-AppXDeploymentServer/Operational which contains the events.


This article is valid for Smart ID Desktop App 1.5.1 and later.

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