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This article describes how you as a self-service user add or change a photo in Smart ID Self-Service. Read more here: Smart ID Workforce use cases.

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  • The user must be in state "active"

Step-by-step instruction for the self-service user

  1. Log in to Smart ID Self-Service with your user account.
  1. In Smart ID Self-Service, Select Edit photo.
  2. Click the photo (or drag and drop) to upload a new photo. 
  3. Click Edit (the pen) to adjust the size of the photo.
  4. Click Next when you are done with your changes. 

To cancel the process, see "Cancel the process" below.

To cancel the process:

  • Click Cancel to close the process.
  • Click Next to proceed with the process.

Use case details

Use case description

As a self-service user I want to add or change my photo in Smart ID Self-Service

  • The photo of the end user is added or changed
Symbolic name


Process name

Edit photo


Smart ID Self-Service

Required user state


Process start

In Smart ID Self-Service login page>Edit photo


The options are configured by the administrator via a script in Identity Manager Admin and can be used by the operator and self-service user.

The script already exists with default values, so you only need to change the values as needed, not create the script.

Option: Add an approval step

Use case scenarios

  • A self-service user wants to add or edit a photo

Related information