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This article describes how you as a self-service user abort a request. Read more here: Smart ID Workforce use cases

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  • The request must be in state "requested"

Step-by-step instruction for the self-service user

  1. Log in to Smart ID Self-Service with your user account.
  1. In Smart ID Self-Service, select Requests>My requests to see the request in the list.

  2. Select the request that you want to abort.
  3. Click Possible actions and select Abort request.

To cancel the process:

  • Click Cancel to close the process.
  • Click Next to proceed with the process.

Use case details

Use case description

As a self-service user I want to abort a request in state "requested"

  • The request object is in state "aborted"
Symbolic name


Process name

Abort request


Smart ID Self-Service

Process start

Requests>My requests


There are no options for this use case.

Use case scenarios

  • A self-service user wants to remove a request

Related information