This article describes how an operator resets a password for multiple users in Smart ID Identity Manager. Read more here: Smart ID Workforce use cases
When the password is reset, information is sent to the users.
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Prerequisites
- The users can be in state "active" or "inactive"
Log in to Identity Manager Operator
- Log in to Identity Manager Operator with your user account.
Reset password
In the BATCH ORDERS page select Batch order reset password.
Click Search to get a list of all users.
Select the check boxes for the users that shall have their password reset.
- Click Reset passwords.
Click Next and the password is sent by email to the users.
The password is rendered by the system.
Cancel the process
To cancel the process:
- Click Cancel to close the process.
- Click Next to proceed with the process.
Overview and technical details
| Use case description | As an operator I want to reset the password for multiple users |
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| Outcome | - Password is reset for the users
- Information is provided to the users
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| Symbolic name | UsersBoProcResetPassword |
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| Process name | Reset passwords |
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| Component | Identity Manager Operator |
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Required user state | Active and inactive |
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| Process start | Batch orders>Reset passwords
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There are no options for this use case.
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