Tested card types include the following (this list is not complete):

IDPrimePKCS11 DLL from IDGo 800 Installer

• 830 Card

eTPKCS11 DLL from SAC Installer

• 830 Card (tested with version 10.6 and 10.7)

• 840 Card (tested with version 10.6)

IDPrimePKCS11 DLL from SAC Installer

• 940 Card (tested with version 10.7)

• 940 USB Token, e.g. SafeNet eToken 5110 CC (tested with version 10.7 and 10.8 R2)

  SafeNet eToken 5110 FIPS is NOT supported! Only SafeNet eToken 5110 CC is supported.

  SAC 10.8 R2 no longer ships with dedicated drivers for USB tokens and uses the standard smartcard drivers from Windows, resulting in different reader and slot names.

• Initial PUK is a byte-array with 24 zero bytes. The PUK is identical to the Card Manager Key.

• Initial PIN is 0000.

• The PUK is referred to as "Admin PIN".

• The PIN is referred to as "User PIN"

• If multipin is enabled during installation and ForcePinUser is set to false (that is, set to 0) (see heading "Configuration" below), when creating a keypair you will be prompted to select its PIN.

Gemalto IDPrime 940 cards and USB tokens (like SafeNet eToken 5110 CC) contain a secondary slot for digital signatures, using its own set of credentials. The factory default for the signature PIN and PUK is 000000 for each. From PRIME 3.12, these are supported on the IDPrimePKCS11 DLLs that are included with a recent Safenet Authentication Client (SAC) Installer. SAC version 10.7 or later is required, see above for tested versions.

The PKCS11 library setting depends on the DLL and installer you used:

1. Define like this in the encoding description for the most compatible PKCS11Library setting for IDPrimePKCS11 (this one works with Smart ID Desktop App as well):

   Recommended: most compatible PKCS11Library setting for IDPrimePKCS11

   [Description]
   PKCS11LibraryWindows32=C:/Program Files (x86)/Gemalto/IDGo 800 PKCS#11/IDPrimePKCS11.dll
   PKCS11LibraryWindows64=C:/Program Files (x86)/Gemalto/IDGo 800 PKCS#11/IDPrimePKCS1164.dll

2. Version 10.8R2 of the SafeNet  Authentication Client installer also uses these new locations in addition to the ones listed under 1.) above, and you may choose to reference the new locations (this works with Smart ID Desktop App as well):

   Alternate SAC 10.8R2 PKCS11Library setting for IDPrimePKCS11 DLLs from SafeNet Authentication Client installer

   [Description]
   PKCS11LibraryWindows32=C:/Program Files/SafeNet/Authentication/SAC/x32/IDPrimePKCS11.dll
   PKCS11LibraryWindows64=C:/Program Files/SafeNet/Authentication/SAC/x64/IDPrimePKCS1164.dll

3. Define like this in the encoding description for eTPKCS11 DLL from SafeNet Authentication Client installer (recommended only if you do not need the signature slot):

   PKCS11Library setting for eTPKCS11 DLLs from SafeNet Authentication Client installer

   [Description]
   # this does *not* support the signature slot!
   PKCS11Library=eTPKCS11.dll

Do not use the PUK in encodings, use only the Card Manager Key (CMK). The two keys are identical but using a PUK with our implementation would only limit the effective key size.

• To set the current CMK, use the keyword CardManagerKey.

• To set a new CMK, use the keyword NewCardManagerKey, the same way as a new PUK is set.

The CMK must always be a sequence of 24 bytes. To set this value, specify the hex values of the bytes.

1. Define like this in the encoding description to set the CMK:
   

   Set the CMK

   [Description]
   # 24xNullbyte, the initial factory PUK/CMK value
   CardManagerKey=#000000000000000000000000000000000000000000000000
   # change the value for Card Manager Key to the 24 char long String 123456789012345678901234 (31 -> 1, 32 -> 2, ...)
   NewCardManagerKey=#313233343536373839303132333435363738393031323334

2. Define like this in the encoding description to reset the CMK:
   

   Reset the CMK to its default value

   [Description]
   # current PUK/CMK value after the change above
   CardManagerKey=#313233343536373839303132333435363738393031323334
   # Reset the PUK/CMK to factory settings
   NewCardManagerKey=#000000000000000000000000000000000000000000000000

    

Tokens are always preinitialized. The initial PUK is a bytearray consisting of 24 nullbytes.

A new PUK must always be 24 bytes long.

The following restrictions apply:

• For RSA keys, the only supported key size values are 1024 and 2048 bits.
• For RSA key pairs, the only value supported for the public exponent is 0x010001.

• If this function is called on a main slot (not virtual slot) and if the ForcePinUser option is set to 0 in the configuration file, then a dialog window is displayed in order to choose which PIN the resulting key pair should be associated with.

To configure logging behaviour:

1. Edit C:\ProgramData\Gemalto\PKCS11\Gemalto.PKCS11.ini.
   Lines 8, 10 and 13 are used to configure logging behaviour.
2. Set ForcePinUser to 1 to force any generated keys to be associated to the user PIN. This is how other cards generally behave. If set to 0, the user will be prompted to select which PIN the keypair should be associated with every time a keypair is generated, see heading "C_GenerateKeyPair" above.

This is an example of a configuration file:

1  ; ===============================================
2  ; === Gemalto IDGo PKCS#11 configuration file ===
3  ; ===============================================
4  ; === Log Section
5  [Log]
6  ; Enable the log
7  ; Value: 0 to disable the log or 1 to enable the log
8  Enable = 1
9  ; Override the default path of the logs
10 Path=c:\temp
11 ; Trace non-sensitive APDU in the log
12 ; Value: 0 to disable or 1 to enable
13 ;Apdu=0
14 ; === Cache Section
15 [Cache]
16 ; Enable the disk cache
17 ; Value: 0 to disable the cache or 1 to enable the cache
18 Enable = 1
19 ; === Enrollment Section
20 [Enrollment]
21 ForcePinUser=0
22 ; Force generated keys to be associated to PIN User
23 ; Value: 0 to disable or 1 to enable
24 ;ForcePinUser=0
25 ; === Miscellaneous Section
26 [Misc]
27 HideStaticSlots=0
28 ; Hide virtual slots for cards with static profile
29 ; Value: 1 to hide slots or 0 to not hide slots
30 ;HideStaticSlots = 0
31 [LABEL]
32 PIN_USER=PIN
33 PIN_ADMIN=SO PIN
34 PIN_3=Digital Signature PIN
35 PIN_4=PIN 4
36 PIN_5=PIN 5
37 PIN_6=PIN 6
38 PIN_7=PIN 7
39 [ATR]
40 Count = 18
41 ATR1 = 3BFF0000008131004380318065B000000000120FFE82900000 / FFFF00FFFFFFFF00FFFFFFFFFFFF00000000FFFFFFFFFFFF00
42 ATR2 = 3B7F00000080318065B000000000120FFE829000 / FFFF00FFFFFFFFFFFFFF00000000FFFFFFFFFFFF
43 ATR3 = 3B8A80010031C173C8400000900090
44 ATR4 = 3B9F96C00A3FC0A08031E073FE211065D001000000000000 / FFFFFFFFFFFFF0FFFFFFFFFFFFFFF0FFFFFF000000000000
45 ATR5 = 3B8F800180318065B000000000120FFE82900000 / FFFFFFFFFFFFFFFFFF00000000FFFFFFFFFFFF00
46 ATR6 = 3B8180018080
47 ATR7 = 3B80800101
48 ATR8 = 3BEE00008131804380318066B1A11101A0F6830090008F
49 ATR9 = 3B888001000000000001000000 / FFFFFFFF0F0000FF000F000000
50 ATR10 = 3B0000417374726964 / FF0000FFFFFFFFFFFF
51 ATR11 = 3B6E000080318066B1A11101A0F683009000
52 ATR12 = 3B86800106778077028003
53 ATR13 = 3B6E000080318066B0870C016E0183009000
54 ATR14 = 3B8E800180318066B1840C016E018300900000 / FFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF00
55 ATR15 = 3B6F00008066B0070101070000000000009000 / FFFFFFFFFFFFFFFFFFFFFF000000000000FFFF
56 ATR16 = 3B8F80018066B007010107000000000000900000 / FFFFFFFFFFFFFFFFFFFFFF000000000000FFFF00
57 ATR17 = 3B6800008066B00701010707
58 ATR18 = 3B8880018066B0070101070000 / FFFFFFFFFFFFFFFFFFFFFF0000

Problem

Identity Manager versions before 3.10.6 / 3.11 have a bug that fails to detect the eTPKCS11 middleware type correctly. This causes a change to the PUK/cardManagerKey to silently fail. Therefore the PUK/cardManagerKey on the card is still the old one, but Identity Manager thinks it was changed, thus breaking the unblocking process.

Solution

Upgrade to Identity Manager 3.10.6 or 3.11 to solve the issue. Note that this will not automatically fix cards which were produced with the broken version.

Problem

With a lot of certificates on the card, but about 9Kb on the card still free according to the Mini-Driver Manager, InitToken or DestroyObject returned CKR_DEVICE_MEMORY. Even the Mini-Driver Manager crashed when attempting "Erase Card".

Solution

Delete single containers through the GUI. At 11Kb free, InitToken succeeded again (with 830 rev.A cards).

Trying to write a CA certificate that is already on the card fails with C_CreateObject failed with CKR_FUNCTION_FAILED. JPKIEncoder will notice this and will avoid trying to rewrite it.

Problem

You get an error like this in the log when trying to encode a card through Smart ID Desktop App:

(2021-09-16 09:28:21,033) ERROR pool-4-thread-7 (HermodEncodingService.java:261) tid[1]: production with PDA failed
de.nexus.act.jpkiencoder.failure.GeneralEndProcessException: Error Accessing Smartcard (PKCS11 is not defined)

Solution

Make sure the DLLs are present and specified in a correct way (absolute paths are usually required, see DLL Locations above).

Problem

Trying to delete a CA certificate can sometimes result in a state in which the certificate is no longer visible through PKCS#11, but still present on the card and visible through the SafeNet Authentication Client (SAC).

Observed e.g. with IDPrime DLLs from SAC 10.7 .

Solution

Manually delete the certificate with SAC (multiple attempts might be needed) to fully remove it.

Problem

Similarly, trying to delete a CA certificate can sometimes result in a state where the certificate is not deleted but its label changed to a UUID.

Observed e.g. with IDPrime DLLs from SAC 10.8 R2 and eTPKCS11 DLLs from SAC 10.7 .

Solution

Either manually delete the certificate with SAC or re-run the deletion (provided you are not using LABEL as deletion criteria, which would now fail to find the certificate).