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Person returns temporary smart card - Physical access

When a person returns the temporary smart card, the original smart card is reactivated.

There are 2 options why a temporary smart card is returned:

  • The person has found the original card
  • The person has permanently lost the original card

The process for withdrawing a returned temporary card can either be triggered on the assigned temporary smart card or on the original employee card in state temp.inactive.

Standard workflow


ActorActionOptionDigital IDPhysical access
1Person

Returns the temporary smart card.

-

(tick) 

(tick) 

2Registration officerIn Identity Manager Operator: selects Withdraw Employee Temp. Card.-

(tick) 

(tick)

3Registration officer

Selects the reason for withdrawing the temporary card:

  • Lost: The original employee card remains in state temp.inactive. All the personal information on the temporary card is deleted.
  • No usage anymore: The original employee card gets activated again. All the personal information on the temporary card is deleted.
-

(tick) 

(tick) 

4

Identity Manager

Reactivates the original employee smart card. Data on the temporary card is cleared and the state becomes Unassigned. The temporary card can be used again.

-

(tick) 

(tick) 

5CA

Locks the certificates on the temporary card.

Reactivates the certificates on the original employee smart card, and the certificate state becomes Active

-

(tick) 

(tick) 


PcmProcWithdrawEmployeeTempCard 


Technical references

OptionDigital ID
Withdraw temporary card

PcmProcWithdrawEmployeeTempCard  (see image)

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