Most identity and security solutions from Swedish-owned Nexus Group are provided through a global network of highly qualified partners. Our partners provide first and second line support. If they cannot solve an issue, they pass the issue along to the Nexus support team.
New support portal
Nexus launches a new support portal at https://support.nexusgroup.com. The new support portal is protected with strong authentication, to make your access more secure and to protect your corporate and customer data. The new support portal has a new look and feel and a responsive design.
The license tool for Nexus Card SDK is currently not available in the new support portal. The tool can be accessed on its website and your credentials used for the last login will continue to work. In case you are not familiar with the website address, please contact Nexus Support.
If you are a customer of a Nexus partner, please contact the partner for support.
If you are a direct customer of Nexus, please contact our support team through one of the following channels: