When a person has forgotten their card, a temporary card can be issued.
Standard workflow
|
|
Actor |
Action |
Option |
Physical ID |
|---|---|---|---|---|
|
1 |
Person |
Asks for a temporary card. |
- |
|
|
2 |
Registration officer |
In Identity Manager: Browses for the person, selects Issue temporary card with a default validity of one day. |
- |
|
|
3 |
Identity Manager |
Deactivates permanent card. |
- |
|
|
4 |
Identity Manager |
Sends card information to the PACS. The permanent card is set to inactive in the PACS. |
- |
|
|
5 |
CA |
Deactivates certificates. |
- |
|
|
6 |
Card production administrator |
Puts a temporary card in the card reader and assigns it to the person. |
- |
|
|
7 |
Identity Manager |
Sets the temporary card state to Active. |
- |
|
Technical references
The Physical access processes are modified and overwrites the corresponding Digital ID process.
|
Option |
Physical ID |
Digital ID & Physical access |
|---|---|---|
|
Issue temporary card |
CCProcEmployeeTemporaryCard |
PcmProcEmployeeTemporaryCard (see image) |