Card management - Physical ID

Card data is primarily managed in the Smart ID Identity Manager, and can be exported to physical access control systems (PACS). 

To manage the complete lifecycle of cards, there are many workflows to handle the different use cases for issuing, maintaining and locking cards. 

Workflows for employee cards and external cards are the same, apart from that the two card types are connected to different card layouts and often have different validity.

For more information on the roles in the workflows, see Standard roles and bootstrap users in Identity Manager.

Use case overview

Issue cards 

• Request or issue card - Physical ID
• Mass-produce cards - Physical ID
• Activate card - Physical ID

Maintain cards 

• Deactivate card - Physical ID
• Reactivate card - Physical ID
• Issue temporary card - Physical ID
• Person returns temporary card - Physical ID

Lock cards

• Lock card - Physical ID
• Replace card - Physical ID

Self-service use cases