If an employee or external card is lost or stolen, the card can be locked, either in Smart ID Self-Service or Identity Manager.
Standard workflow
|
|
Actor |
Action |
Option |
Physical ID | Digital ID | Physical access |
|---|---|---|---|---|---|---|
|
1 |
Self-service user |
Logs in to Smart ID Self-Service and selects Lock card. |
Person contacts Registration officer or Helpdesk, who browses for the person in Identity Manager and selects Lock card. |
(tick) |
(tick) |
(tick) |
|
2 |
Identity Manager |
Locks the card. |
- |
(tick) |
(tick) |
(tick) |
|
3 |
Identity Manager |
Exports the card data to the PACS system. |
- |
|
|
(tick) |
|
4 |
CA |
Revokes certificates. |
- |
|
(tick) |
(tick) |
|
5 |
Person |
- |
Receives information mail. |
(tick) |
(tick) |
(tick) |
Technical references
The Physical access processes are modified and overwrites the corresponding Digital ID process.
|
Option |
Physical ID |
Digital ID & Physical access |
|---|---|---|
|
Lock employee card |
CCProcLockEmployeeCard |
PcmProcLockEmployeeCard (see image) |