Update card order (external production)

• The card must be in state "ordered" or "in production" to be able to check/update the status for the card order

1. Log in to Identity Manager Admin with your admin user.
2. Go to Home > Cards > Card.
3. Select the Ordered tab.
4. In Additional Commands, click New (the pen symbol) to add a row.
5. In Additional Commands, select Update card order to add it to the Process list. 
6. Do that same steps in the In production tab.
7. Click Save.

1. Log in to Identity Manager Operator with your user account.
   

1. In the SEARCH tab, select Card in the drop-down list. 

2. Select state Ordered or In production in the Status drop-down list, and click Search. A list of cards with state "ordered" or "In production" appears. You can also add user-specific attributes in the search such as First name, Last name etc.
   

3. Select the card you want to update the status for and click Update card order. The status is dependent on the value retrieved from GO Cards, if the card is in production, been produced or failed.

To cancel the process:

• Click Cancel to close the process.
• Click Next to proceed with the process.

• Cards add-on External production - use cases for the operator
• Cards add-on External production - States