Most identity and security solutions from Nexus Group are provided through a global network of highly qualified partners. Our partners provide first and second line support. If they cannot solve an issue, they pass the issue along to the Nexus support team.
Contact support
To contact Nexus support, use the following channels:
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Technical support |
You must have an account to access the support portal. |
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Support account |
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ID06 support |
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Finance support |
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Other queries |
Support Documentation
Support and maintenance description:
Support process:
Description:
Presentation:
Product lifecycle policy:
For Terms Support and Maintenance and general terms and conditions, see Terms and conditions .
Nexus support portal
Smart ID compatibility and supported versions
Nexus does not support Nexus smart phones.