Cookies are used to collect information about you. Nexus uses this information to give you a better experience of the website (functional) and to count the pages you visit (statistics).
Click OK to give Nexus your consent to use cookies. Read more about Nexus' cookie policy.
Currently this is not supported by Chrome and other browsers, so user certificate authentication method will not work if TLS1.3 is enabled.
Workaround:
Disable TLS1.3 and use TLS1.2 instead.
Known issue with the network card VMXNET3 on VMware virtualization platform
This issue is only present on the VMware platform, and not on other virtualization platforms, to our knowledge.
Background:
If you use the network card VMXNET3, there may be an issue with the docker swarm overlay network. The issue is that the swarm containers can ping each other (ICMP protocol), but TCP and UDP fail.
Solution:
Change the network card for all involved servers to E1000. This is done in the VMware configuration of the guest virtual machine.
Nexus GO authentication fails after upgrade to DA 6.4.0 or above
When using the Nexus GO authentication method, Digital Access requires a tmp folder - java.io.tmpdir. This is configured through an environment variable which is not present in DA 6.4.0 onwards. You can configure this by using the work-around described below.
Configure the environment variable
Add the following to the environment section for all policy services in docker-compose.yml:
environment:
- java.io.tmpdir=/var/tmp/
Restart the docker stack.
JavaScript errors detected
Please note, these errors can depend on your browser setup.
If this problem persists, please contact our support.