Lock virtual smart card (self-service user)
Use case scenario
A self-service user wants to lock an active virtual smart card.
This article describes how you as a self-service user locks an active virtual smart card in Smart ID Self-Service. The Lock virtual smart card use case is called as a sub process if a user gets deactivated, reactivated or locked. See, for example, Lock user. But it can be also used to just set the virtual smart card to locked.
Prerequisites
Step-by-step instruction for the self-service user
- In Smart ID Self-Service, select Cards in the Self-Service menu.
Select the active virtual smart card that you want to lock.
- Click Possible actions and select Lock virtual smart card.
Click Next.
To cancel the process, see "Cancel the process" below.
- A pop up is shown where you click Open Smart ID Desktop App.
- In Smart ID Desktop App, you are asked to allow that a certificate is about to be deleted. Click Allow.
The virtual smart card is locked. It disappears from Smart ID Desktop App, but is set to state locked in Self-Service.
Use case details
Options
There are no options for this use case.