Lock user

• Add reasons for locking the user, read more here: Create reason

1. Log in to Identity Manager Operator with your user account.

1. In the Quick search drop-down list, select User. Search for the user that shall be locked. User data is shown in read-only mode.

   

   To cancel the process, see "Cancel the process" below.

2. Click Lock user.

3. In the Reason drop-down list, select the reason for locking.

   

   The user's active and inactive related credentials gets locked and the certificates that are valid or on hold gets revoked. See "Use case details" below. 

4. Click Next to lock the user. The user will not be notified by email after being locked.

   

   Depending on the configuration, there can be options added to the use case, see "Options" below.

To cancel the process:

• Click Cancel to close the process.
• Click Next to proceed with the process.

The options are configured by the administrator via a script in Identity Manager Admin and can be used by the operator and self-service user.

The script already exists with default values, so you only need to change the values as needed, not create the script.

Option: Add an approval step

• Default = false
• To manage the option, see here: Users - Manage option to have an approval step
• Read more here: Users - Approval handling
• The user is informed about this step in an additional form that is shown in Identity Manager Operator

• Roles in Smart ID use cases
• Roles vs use cases in Smart ID
• Users - States