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Reactivate smart card - Digital ID

Standard workflow


Actor

ActionOptionPhysical IDDigital ID
1PersonAsks to reactivate the card.

Workflow is triggered automatically during the import of person data.

(tick) 

(tick) 

2

Registration officer or Helpdesk

In Identity Manager: browses for the person and selects Reactivate card.

-

(tick) 

(tick) 

3

Identity Manager

Activates card.

-

(tick) 

(tick) 

4Identity ManagerSends activation mail to the person including PIN and PUK.A PIN information letter is printed and handed to the person.

(tick) 

(tick) 

5

Identity Manager

Exports the card data to the PACS.

-

(tick) 

(tick) 

6CAReactivates certificates.-

(tick) 

For Contractor cards or Visitor cards, see Activate card.


Technical references

OptionPhysical IDDigital ID
Reactivate employee cardCCProcReactivateEmployeeCard

PcmProcReactivateEmployeeCard (see image)


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