Skip to main content
Skip table of contents

Reinstate certificate in Certificate Manager

This article describes how to remove the on hold state from a certificate that is produced by Smart ID Certificate Manager (CM). This task is done in the Certificate Controller (CC) in Certificate Manager (CC).

This task requires that:

  • The Certificate Controller (CC) is running.
  • The officer has the following role:
    • Revoke certificate OR
    • Revoke certificate with password

  • Enough information is known to identify the certificate in the database.
  • The current certificate must be in state On hold.

Reinstate certificate
  1. To locate the certificate(s) put on hold, enter the search criteria in the Search pane in CC and click Search. The matching certificates will appear in the upper half of the result pane.

  2. Open the Action drop down list and select an operation Reinstate.
  3. Select one or more certificates in the upper half of the result pane. (Press the Ctrl key on the keyboard to make multiple selections.) Only certificates that are candidates for the chosen operation can be selected.

  4. Click Add to move the certificate(s) to the lower half of the result pane.

  5. Click Submit.

  6. If you have the role 'Revoke certificate with password', the dialog box Enter Revocation Password will appear. Enter the password and click OK.

  7. Enter your PIN code in Signature PIN.
  8. Click OK.

Related information

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.