When an employee card is old or defective, it can be replaced, either in Smart ID Self-Service or Identity Manager. Standard workflowActorActionOptionPhysical IDDigital IDPhysical access1Registration officerIn Identity Manager: Browses for the person and selects Replace card.- 2CARevokes the certificates.- 3Identity ManagerGenerates new PUK and PIN.- 4Identity ManagerSends card information to the PACS. Old card gets inactive. - 5Card production administratorProduces new card, verifies the card.- 6Card production administratorPrints PIN information letter.Sends a PIN email. Technical referencesThe Physical access processes are modified and overwrites the corresponding Digital ID process. OptionPhysical IDDigital ID & Physical accessReplace employee cardCCProcReplaceEmployeeCardPcmProcReplaceEmployeeCard (see image)