Skip to main content
Skip table of contents


The Smart ID Users package includes a set of best-practice use cases for how to create, deactivate or lock a user, and more, during the full life cycle. The use cases are described in detail and are divided between the roles operator and self-service user.

Users are often managed in the active directory or in a human resource system. User data can be automatically imported into Smart ID Identity Manager in a scheduled process. The best-practice processes for an import is provided in the add-on packages LDAP and CSV.

On the links below, all use cases that concern users in Smart ID are collected.

Read more here: Smart ID Workforce use cases. For other use cases, see Cards, Temporary cards, Mobile ID, and Virtual smart card.

Start-up guide

Add-on packages

Use cases

Options for the use cases

Additional information

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.