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An operator wants to request multiple cards for users.
This article describes how an operator can request multiple cards for users in the Cards package in Smart ID Identity Manager. After the cards have been requested, they can be in state "approved"or "rejected".
When the request has been approved, the cards can be produced via single or mass production.
Prerequisites
Prerequisites
The users that shall have the cards must be in state "active"
Step-by-step instruction for the operator
Log in to Identity Manager Operator
Log in to Identity Manager Operator with your user account.
Request multiple cards
In the BATCH ORDERS page, select Request multiple cards.
Click Search to get a list of all users.
Select the check boxes for the users that cards shall be requested for.
To cancel the process, see "Cancel the process" below.
Click Request multiple cards.
Click Next to request the cards.
Depending on the configuration, there can be options added to the use case, se "Options" below.
Cancel the process
To cancel the process:
Click Cancel to close the process.
Click Next to proceed with the process.
Use case details
Overview and technical details
Use case description
As an operator I want to request multiple cards via batch order
Outcome
Created card requests
End state for card = "approved"or "rejected"
Symbolic name
CardsBoProcRequestMulitple
Process name
Request multiple cards
Component
Identity Manager Operator
Process start
Batch order>Request multiple cards
Options
About the options
The options are configured by the administrator via a script in Identity Manager Admin and can be used by the operator and self-service user.
The script already exists with default values, so you only need to change the values as needed, not create the script.