Get mobile ID (self-service user)
Use case scenario
A self-service user wants to get a mobile ID.
This article describes how a self-service user can order a mobile ID in Smart ID Self-Service in the Mobile ID package.
PrerequisitesPrerequisites The user must be in state "active"
Step-by-step instruction for the self-service userLog in to Smart ID Self-Service Log in to Smart ID Self-Service with your user account. Get mobile ID In Smart ID Self-Service on the Dashboard , click Get Mobile ID .
To cancel the process, see "Cancel the process" below.
Click Next .
If configured in that way, a QR code is shown in the Self-Service including an explanation how to proceed. If no QR code is shown, it is instead sent via email. Click Next and the mobile ID is created. You can see the active profile if you select Mobile ID in the Self-Service menu.
Depending on the configuration, there can be options added to the use case, se "Options" below.
Cancel the process To cancel the process:
Click Cancel to close the process. Click Next to proceed with the process.
Use case detailsOverview and technical details Use case description As a self-service user I want to get a mobile ID
Outcome End state for mobile ID profile = "active" End state for the certificates in CA and Identity Manager = "valid" Symbolic name MobileIDSelfServiceProcGet
Process name Get mobile ID
Component Smart ID Self-Service
Required user state
Active
Process start Self-Service start page>Get Mobile ID
OptionsAbout the options The options are configured by the administrator via a script in Identity Manager Admin and can be used by the operator and self-service user.
The script already exists with default values, so you only need to change the values as needed, not create the script.
Select certificates to be issued Option: Provide the possibility to select what kind of certificates that should be issued
Decide where to show the QR code Option: Provide the possibility to show QR code in Self-Service or send it by email
Decide how long the Mobile ID is valid Option: Decide how long the Mobile ID is valid
Set properties related to the user Option: Provide the possibility to set properties related to the user, such as server name, user id etc
Decide how to recover encryption certificates Option: Provide the possibility to recover encryption certificates
Decide if the user shall be notified about a successful or failed creation of a mobile id Option: Provide the possibility to notify the user about a successful or failed creation or to not notify the user at all