A self-service user wants to get a mobile ID.
This article describes how a self-service user can order a mobile ID in Smart ID Self-Service in the Mobile ID package.
Prerequisites
Prerequisites
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The user must be in state "active"
Step-by-step instruction for the self-service user
Log in to Smart ID Self-Service
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Log in to Smart ID Self-Service with your user account.
Get mobile ID
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In Smart ID Self-Service on the Dashboard, click Get Mobile ID.
To cancel the process, see "Cancel the process" below.
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Click Next.
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If configured in that way, a QR code is shown in the Self-Service including an explanation how to proceed.
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If no QR code is shown, it is instead sent via email.
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Click Next and the mobile ID is created. You can see the active profile if you select Mobile ID in the Self-Service menu.
Depending on the configuration, there can be options added to the use case, se "Options" below.
Cancel the process
To cancel the process:
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Click Cancel to close the process.
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Click Next to proceed with the process.
Use case details
Overview and technical details
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Use case description |
As a self-service user I want to get a mobile ID |
|---|---|
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Outcome |
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Symbolic name |
MobileIDSelfServiceProcGet |
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Process name |
Get mobile ID |
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Component |
Smart ID Self-Service |
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Required user state |
Active |
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Process start |
Self-Service start page>Get Mobile ID |
Options
About the options
The options are configured by the administrator via a script in Identity Manager Admin and can be used by the operator and self-service user.
The script already exists with default values, so you only need to change the values as needed, not create the script.
Select certificates to be issued
Option: Provide the possibility to select what kind of certificates that should be issued
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Default:
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Encryption certificate - false
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Signature certificate - true
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Authentication certificate - true
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To manage the option, see here: Mobile ID - Manage option to select what certificates to issue
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Decide where to show the QR code
Option: Provide the possibility to show QR code in Self-Service or send it by email
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Default: true (QR code is shown in Self-Service)
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false = QR code is send by email
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To manage the option, see here: Mobile ID - Manage option where to show the QR code
Decide how long the Mobile ID is valid
Option: Decide how long the Mobile ID is valid
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Default: 2 years
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To manage the option, see here: Mobile ID - Manage option to decide how long the Mobile ID shall be valid
Set properties related to the user
Option: Provide the possibility to set properties related to the user, such as server name, user id etc
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Default:User ID: the email of the user Server name: "Smart ID"Profile name: "MobileID " + Common Name of the user
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To manage the option, see here: Mobile ID - Manage option to set properties related to the user
Decide how to recover encryption certificates
Option: Provide the possibility to recover encryption certificates
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Default: Automatic recovery of the latest three encryption certificates in the background
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Option: Display a form to select encryption certificates manually
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To manage the option, see Mobile ID - Manage option to decide how to recover encryption certificates
Decide if the user shall be notified about a successful or failed creation of a mobile id
Option: Provide the possibility to notify the user about a successful or failed creation or to not notify the user at all
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Default: Notify the user about a successful or failed creation
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To manage the option, see Mobile ID - Manage option to notify the user about a creation of a mobile ID