Reactivate user

• The user is in state "inactive" (has previously been deactivated)
• The user will only get the default role when reactivated

If the user needs other roles than the default role, you can add them, see Edit roles.

1. Log in to Identity Manager Operator with your user account.

1. In the Quick search drop-down list, select User.

2. . Search for the user that shall be reactivated. User data is shown in read-only mode.

   

   To cancel the process, see "Cancel the process" below.

3. Click Reactivate user.

4. In the Reason drop-down list, select the reason for reactivation. The user's inactive related credentials gets active. See "Use case details" below. 
   

5. Click Next to reactivate the user. The user will not be notified by email after the reactivation.

   

   Depending on the configuration, there can be options added to the use case, see "Options" below.

To cancel the process:

• Click Cancel to close the process.
• Click Next to proceed with the process.

The options are configured by the administrator via a script in Identity Manager Admin and can be used by the operator and self-service user.

The script already exists with default values, so you only need to change the values as needed, not create the script.

Option: Add an approval step

• Default = false
• To manage this option, see here: Users - Manage option to have an approval step
• Read more here: Users - Approval handling
• The operator is informed about this step in the user interface

• Roles in Smart ID use cases
• Roles vs use cases in Smart ID
• Users - States