Order multiple cards in a batch order (external production)

• The users that shall have the cards must be in state "active"

1. Log in to Identity Manager Operator with your user account.
   

1. In the BATCH ORDERS page, select Order multiple cards. 

2. Click Search to get a list of all users.

3. Select the check boxes for the users that cards shall be ordered for.

   

   To cancel the process, see "Cancel the process" below.

4. Click Order multiple cards.

5. Click Next to order the cards. The cards will now be in state "processing", which means they are put in a queue, or "ordered" (without queue). You can also abort the card order from the queue (when the cards are in state "processing"), see Abort card order (external production) for more information.

   

   When ordered (without queue), the cards are directly ordered in the Nexus GO Cards integration and it will be in state "ordered".
   

To cancel the process:

• Click Cancel to close the process.
• Click Next to proceed with the process.

The options are configured by the administrator via a script in Identity Manager Admin and can be used by the operator and self-service user.

The script already exists with default values, so you only need to change the values as needed, not create the script.

Option: Add an approval step

• Default = false
• To manage the option, see here: Cards (external production) - Manage option to add an approval step

Option: Select production type for cards

• Default: gocards
• To manage the options, see here: Cards (external production) - Manage option to select production type.

Option: Queue cards

• Default: false
• To manage the options, see here: Cards (external production) - Manage option to queue card orders.

Option: Allow multiple card orders

• Default = false
• To manage the option, see here: Cards (external production) - Manage option to allow multiple card orders

Option: Send "card ordered" email

• Default = true
• To manage the option, see here: Cards (external production) - Manage option to notify the user about an ordered card

• Cards add-on External production - use cases for the operator
• Cards add-on External production - States
• Roles in Smart ID use cases
• Roles vs use cases in Smart ID