An operator wants to order multiple cards for users.
This article describes how an operator can order multiple cards in a batch order for external production in the Cards add-on External production package in Smart ID Identity Manager. After the cards have been ordered, they can be in state "processing" or "ordered".
Prerequisites
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The users that shall have the cards must be in state "active"
Step-by-step instruction for the operator
Log in to Identity Manager Operator
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Log in to Identity Manager Operator with your user account.
Order multiple cards in batch order for external production
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In the BATCH ORDERS page, select Order multiple cards.
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Click Search to get a list of all users.
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Select the check boxes for the users that cards shall be ordered for.
To cancel the process, see "Cancel the process" below.
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Click Order multiple cards.
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Click Next to order the cards. The cards will now be in state "processing", which means they are put in a queue, or "ordered" (without queue). You can also abort the card order from the queue (when the cards are in state "processing"), see Abort card order (external production) for more information.
When ordered (without queue), the cards are directly ordered in the Nexus GO Cards integration and it will be in state "ordered".
Cancel the process
To cancel the process:
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Click Cancel to close the process.
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Click Next to proceed with the process.
Use case details
Overview and technical details
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Use case description |
As an operator I want to order multiple cards for external production via batch order |
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Outcome |
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Symbolic name |
CardsAddonExtProdBoProcOrderMultiple |
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Process name |
Order multiple cards |
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Component |
Identity Manager Operator |
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Process start |
Batch order>Order multiple cards |
Options
About the options
The options are configured by the administrator via a script in Identity Manager Admin and can be used by the operator and self-service user.
The script already exists with default values, so you only need to change the values as needed, not create the script.
Add an approval step
Option: Add an approval step
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Default = false
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To manage the option, see here: Cards (external production) - Manage option to add an approval step
Select production type for cards
Option: Select production type for cards
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Default: gocards
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To manage the options, see here: Cards (external production) - Manage option to select production type.
Queue cards
Option: Queue cards
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Default: false
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To manage the options, see here: Cards (external production) - Manage option to queue card orders.
Allow multiple card orders
Option: Allow multiple card orders
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Default = false
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To manage the option, see here: Cards (external production) - Manage option to allow multiple card orders
Send "Card ordered" email
Option: Send "card ordered" email
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Default = true
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To manage the option, see here: Cards (external production) - Manage option to notify the user about an ordered card
Additional information
Useful links