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Smart ID Self-Service

This article includes updates for Smart ID 23.04.

With Smart ID Self-Service, identity and credential management tasks, such as requesting, approval, download, and PIN reset, can be made directly by the credential owner or the respective task owner. Smart ID Self-Service is a part of Smart ID Identity Manager, uses HTML5 technology and can be used with all common browser types and on all common mobile devices.


Open tasks

  • In the Open Tasks list you find the tasks to perform as part of a workflow.

  • The list of tasks (processes) that you see in Open Tasks are shown with the last created in the first position.

  • The user that is logged in can see running processes:

    • which are assigned to him,

    • or which have been designed in such a way that they need to be continued by somebody with a specific role, which is assigned to him.


Keyboard navigation

Keyboard navigation is available in Smart ID Self-Service to improve accessibility for the users. By clicking the keyboard icon the bottom left corner of the window (available for all views when you are logged in), you get access to the Shortcuts menu and all available shortcuts you can use to navigate in the different areas and views of Smart ID Self-Service. You can also access the Shortcuts menu by pressing F1. See the screenshot below.

You can switch between different sub areas in Smart ID Self-Service, for example "What do you want to do?" and "Open Tasks", by using the Tab key. 

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