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Abort request (self-service user)

Use case scenario

A self-service user wants to remove a request.

 This article describes how you as a self-service user abort a request. Read more here: Smart ID Workforce use cases

  • The request must be in state "requested"

Step-by-step instruction for the self-service user

Log in to Smart ID Self-Service
  1. Log in to Smart ID Self-Service with your user account.
Abort request
  1. In Smart ID Self-Service, select Requests>My requests to see the request in the list.

  2. Select the request that you want to abort.
  3. Click Possible actions and select Abort request.
Cancel the process

To cancel the process:

  • Click Cancel to close the process.
  • Click Next to proceed with the process.

Use case details

Overview and technical details
Use case description

As a self-service user I want to abort a request in state "requested"

  • The request object is in state "aborted"
Symbolic name


Process name

Abort request


Smart ID Self-Service

Process start

Requests>My requests


There are no options for this use case.

Additional information

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