Abort request (self-service user)
Use case scenario
A self-service user wants to remove a request.
This article describes how you as a self-service user abort a request. Read more here: Smart ID Workforce use cases
Prerequisites
- The request must be in state "requested"
Step-by-step instruction for the self-service user
Log in to Smart ID Self-Service
- Log in to Smart ID Self-Service with your user account.
Abort request
In Smart ID Self-Service, select Requests>My requests to see the request in the list.
- Select the request that you want to abort.
- Click Possible actions and select Abort request.
Cancel the process
To cancel the process:
- Click Cancel to close the process.
- Click Next to proceed with the process.
Use case details
Overview and technical details
| Use case description | As a self-service user I want to abort a request in state "requested" |
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| Outcome | - The request object is in state "aborted"
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| Symbolic name | UsersProcAbortRequest |
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| Process name | Abort request |
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| Component | Smart ID Self-Service |
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| Process start | |
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Options
There are no options for this use case.
