Use case scenario
An operator wants to request temporary cards
This article describes how an operator requests temporary cards in Smart ID Identity Manager. Read more here: Smart ID Workforce use cases
When the temporary card has been requested, the card can be produced. S ee Issue multiple temporary cards (batch order) for more information.
PrerequisitesPrerequisites The user (that shall have the card) must be in state "active"
Step-by-step instruction for the operatorLog in to Identity Manager Operator Log in to Identity Manager Operator with your user account. Request temporary card In the Quick search drop-down list, select Temporary card .
Click Request temporary cards .
To cancel the process, see "Cancel the process" below.
Select the number of temporary cards (between 1-9) you want to order in the Amount: drop-down list. Click Next to request the card(s). The card(s) will now be in state requested.
Cancel the process To cancel the process:
Click Cancel to close the process. Click Next to proceed with the process.
Use case detailsOverview and technical details Use case description As an operator I want to request temporary cards Outcome Temporary card requests are created Symbolic name Process name Component Identity Manager Operator
Process start Process start> Quick search>Request temporary cards
OptionsThere are no options for this use case.