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Request temporary cards

Use case scenario

An operator wants to request temporary cards

This article describes how an operator requests temporary cards in Smart ID Identity Manager. Read more here: Smart ID Workforce use cases

When the temporary card has been requested, the card can be produced. See Issue multiple temporary cards (batch order) for more information.


  • The user (that shall have the card) must be in state "active"

Step-by-step instruction for the operator

Log in to Identity Manager Operator
  1. Log in to Identity Manager Operator with your user account.
Request temporary card
  1. In the Quick search drop-down list, select Temporary card.

  2. Click Request temporary cards.

    To cancel the process, see "Cancel the process" below.

  3. Select the number of temporary cards (between 1-9) you want to order in the Amount: drop-down list.
  4. Click Next to request the card(s). The card(s) will now be in state requested. 

Cancel the process

To cancel the process:

  • Click Cancel to close the process.
  • Click Next to proceed with the process.

Use case details

Overview and technical details
Use case descriptionAs an operator I want to request temporary cards
  • Temporary card requests are created
Symbolic name


Process name

Request temporary cards


Identity Manager Operator

Process start

Process start> Quick search>Request temporary cards


There are no options for this use case.

Related information

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