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An operator wants to reactivate an inactive mobile ID for a user.
This article describes how an operator reactivates an inactive mobile ID for a user in the Mobile ID package in Smart ID Identity Manager. The Reactivate Mobile ID use case is called automatically if a user gets reactivated. See, for example, Reactivate user. But it can be also used to just set the mobile ID to active.
This use case is disabled by default.
Prerequisites
Prerequisites
The mobile ID is in state "inactive"
Enable the Reactivate Mobile ID use case
Log in to Identity Manager Admin with your admin user.
Go toHome > Cards.
Select and edit Mobile ID.
Select the Active tab.
In Additional Commands, click New (the pen symbol) to add a row.
In Additional Commands, select Reactivate Mobile ID to add it to the Process list.
Click Save.
Step-by-step instruction for the operator
Log in to Identity Manager Operator
Log in to Identity Manager Operator with your user account.
Reactivate mobile ID
In the Quick search drop-down list, select Mobile ID.
Select Mobile ID from the drop-down list and search for and select an inactive mobile ID.
Click Reactivate Mobile ID under "What do you want to do".
Click Next to reactivate the mobile ID.
Use case details
Overview and technical details
Use case description
As an operator I want to reactivate an inactive mobile ID
Outcome
End state for the mobile ID = "active"
End state for the certificates in Identity Manager = "valid"
