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An operator wants to activate an approved card for a user.
This article describes how an operator activates a card for a user in the Cards package in Smart ID Identity Manager. An approved card request must have been done, see Request card, and the card must have been issued, see Issue card.
Prerequisites
Prerequisites
A card has been requested, see Request card, and the card has been issued, see Issue card
Step-by-step instruction for the operator
Log in to Identity Manager Operator
Log in to Identity Manager Operator with your user account.
Activate card
Go to the SEARCH page.
Select Card from the drop-down menu and click Search.
Select the card that you want to activate, the card status must be 'Issued', and click Activate card.
To cancel the process, see "Cancel the process" below.
Click Next to activate the card.
Depending on the configuration, there can be options added to the use case, se "Options" below.
Cancel the process
To cancel the process:
Click Cancel to close the process.
Click Next to proceed with the process.
Use case details
Overview and technical details
Use case description
As an operator I want to activate a card
Outcome
End state for card = "active"
End state for certificates= "valid"
Symbolic name
CardsProcActivate
Process name
Activate card
Component
Identity Manager Operator
Required card state
Issued
Process start
On the card profile > Activate card
Options
About the options
The options are configured by the administrator via a script in Identity Manager Admin and can be used by the operator and self-service user.
The script already exists with default values, so you only need to change the values as needed, not create the script.